Returns and Refunds

NAYKED PET HAS A 30 DAY MONEY BACK GUARANTEE ON PURCHASES MADE VIA OUR E-COMMERCE PLATFORM. IF YOU WISH TO REQUEST A PRODUCT RETURN FOR WHATEVER REASON, PLEASE EMAIL US AT DREAMTEAM@NAYKEDPET.COM AND WE WILL BE HAPPY TO ASSIST WITH YOUR RETURN OR EXCHANGE. PLEASE WRITE IN THE EMAIL SUBJECT LINE "RETURN REQUEST" AND EXPLAIN THE REASON FOR YOUR RETURN REQUEST IN THE BODY OF THE EMAIL. RETURNS TO BE ELIGIBLE FOR A RETURN, EVERY ITEM(S) MUST BE NO LESS THAN THREE-QUARTERS (¾) FULL AND IN THE SAME CONDITION THAT IT WAS RECEIVED. EVERY ITEM(S) MUST ALSO BE IN THE ORIGINAL PACKAGING, WITH THE EXCEPTION OF ANY BROKEN SEALS. ​ REFUNDS ONCE WE RECEIVE THE ITEM(S), WE WILL INSPECT AND NOTIFY VIA EMAIL THAT WE HAVE RECEIVED THE RETURNED ITEM(S) AND THE STATUS OF YOUR REFUND AFTER INSPECTION. IF YOUR RETURN IS APPROVED, WE WILL INITIATE A REFUND TO THE CREDIT CARD USED FOR PURCHASE (OR ORIGINAL METHOD OF PAYMENT). YOU WILL RECEIVE THE CREDIT WITHIN THE CERTAIN AMOUNT OF DAYS AS DETERMINED BY YOUR SPECIFIC CREDIT CARD ISSUER’S POLICIES. SHIPPING ALL CUSTOMERS WILL BE RESPONSIBLE FOR PAYING FOR SHIPPING COSTS FOR ALL RETURNED ITEM(S). SHIPPING COSTS ARE NON¬REFUNDABLE. IF RETURN SHIPPING IS NOT PREPAID, AND YOU ARE DEEMED ELIGIBLE TO RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.  IF YOU HAVE ANY QUESTIONS ON HOW TO RETURN YOUR ITEM TO US, PLEASE EMAIL DREAMTEAM@NAYKEDPET.COM.